American Airlines flight attendants are voicing their discontent with the airline’s response to the mysterious death of one of their own in a Philadelphia hotel. Diana Ramos, a 66-year-old flight attendant, was found dead under suspicious circumstances, sparking concerns about safety. The Association of Professional Flight Attendants (APFA), representing over 26,000 American Airlines flight attendants, delivered a letter to the airline’s headquarters, criticizing the company’s handling of the incident.
Despite the circumstances, American Airlines failed to follow normal procedures by not checking Ramos’ hotel room when she missed her flight. Flight crews, fearing for their safety, requested to be relocated to a different hotel during the investigation, a request that was denied by senior management. The letter also raises concerns about a “dehumanizing” lateness policy and accuses senior leadership of disregarding employee health and well-being.
The APFA’s criticism comes as labor negotiations with American Airlines’ leadership are set to resume, aiming to address worker concerns and avoid a potential strike authorized by APFA members in August. The investigation into Ramos’ death remains ongoing.